Privacy Policy — How fb1971 Protects Your Personal Data

fb1971 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and manage your account, facilitate deposits and withdrawals, and deliver the gaming services you have requested.
• Legal obligation: Processing required to comply with applicable anti-money-laundering (AML), know-your-customer (KYC), and responsible gaming regulations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, abuse detection, and internal analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: Where you have given explicit, informed consent to a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting [email protected].

Your personal data is used exclusively for the following purposes:

• Creating, verifying, and managing your fb1971 account.
• Processing deposits, withdrawals, and transaction records in BDT via bKash, Nagad, Rocket, and Upay.
• Detecting and preventing fraud, money laundering, and unauthorised account access.
• Providing customer support and resolving disputes.
• Monitoring gameplay patterns to identify and assist players who may be experiencing gambling-related harm.
• Sending transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts). These communications are not optional and are sent to all registered accounts.
• Sending promotional communications, including information about bonuses and new games — only where you have opted in to receive such messages.
• Complying with applicable offshore regulatory obligations and responding to lawful requests from authorities.

The fb1971 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve user experience. The categories of cookies used are as follows:

• Essential cookies: Required for the platform to operate. These include session authentication tokens and security cookies. These cannot be disabled without breaking core platform functionality.
• Analytical cookies: Used to understand aggregate usage patterns, such as which pages and games are most popular. These are anonymised and do not identify individual users.
• Preference cookies: Store your in-platform settings, such as display preferences and language choice. These improve your experience across sessions.

fb1971 does not use advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Disabling essential cookies may impair your ability to use the platform.

fb1971 does not sell personal data to any third party. However, we engage carefully selected third-party service providers who process data on our behalf under strict contractual data protection agreements. These include:

• Payment processors: Mobile banking partners (bKash, Nagad, Rocket, Upay) receive transaction data necessary to process deposits and withdrawals.
• Game content providers: Licensed game studios (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt) may receive a session token and anonymised player ID to load game content. They do not receive your name, mobile number, or financial data.
• Identity verification services: Where KYC verification is required, your identity documents may be processed by a third-party verification provider operating under equivalent data protection standards.
• Customer support tools: Our support platform stores chat and email correspondence to allow for quality assurance and dispute resolution.
• Regulatory and law enforcement authorities: fb1971 will disclose personal data where required to do so by a valid legal order, court order, or equivalent regulatory demand. We will not make voluntary disclosures beyond what is legally required.

As fb1971 operates as an offshore platform, your personal data may be stored and processed on servers located outside Bangladesh. Where data is transferred internationally, fb1971 ensures that appropriate safeguards are in place, including contractual data processing agreements with all third-party processors that impose data protection obligations equivalent to those described in this Policy.

By using the fb1971 platform and submitting your personal data, you expressly consent to the transfer of your data outside Bangladesh where necessary to deliver the services described in these Terms.

fb1971 retains personal data for the following minimum periods:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of 5 years following account closure, to meet anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: Retained for 2 years from the date of the interaction.
• Technical and usage logs: Retained for up to 12 months, after which they are anonymised or deleted.
• Marketing consent records: Retained for the duration of your account relationship as evidence of opt-in consent.

Where you have requested account closure, fb1971 will delete or anonymise your data at the earliest point permitted by the above retention schedule.

The fb1971 platform is strictly restricted to individuals aged 21 years and above. fb1971 does not knowingly collect personal data from any person under the age of 21. If fb1971 becomes aware that personal data has been collected from a minor, that account will be closed immediately, all data will be deleted, and any deposits will be returned to the registered payment method. If you believe a minor has registered on the platform, please contact [email protected] immediately.

fb1971 implements a layered security architecture to protect your personal data, including:

• TLS 1.2 or higher encryption for all data in transit between your browser and the fb1971 servers.
• AES-256 encryption for sensitive data fields stored at rest, including financial identifiers and verification documents.
• Two-factor authentication (2FA) available on all accounts via OTP to your registered mobile number.
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Automated fraud monitoring systems that flag unusual login activity, device changes, and atypical transaction patterns in real time.

While fb1971 takes all reasonable precautions, no online platform can guarantee absolute security. Users are advised to use strong, unique passwords and to enable 2FA on their accounts.

fb1971 may send promotional messages — including bonus offers, game launches, and seasonal promotions relating to events such as the BPL, IPL, T20 World Cup, and Eid — to Users who have opted in to marketing communications during registration or via their account settings.

• You may opt out of marketing communications at any time by contacting [email protected] or updating your communication preferences in your account dashboard.
• Opting out of marketing will not affect the delivery of transactional messages such as deposit confirmations or security alerts.
• fb1971 will not send marketing messages to Users who have activated a self-exclusion or cooling-off period under the Responsible Gaming programme.

The fb1971 platform hosts game content provided by licensed third-party studios. While fb1971 takes reasonable steps to ensure these providers maintain appropriate data protection standards, fb1971 cannot accept responsibility for the privacy practices of third-party game studios, payment processors, or other external service providers beyond its direct contractual relationships. Users are encouraged to review the privacy policies of any third-party service they interact with through the platform.